Privacy Policy

1. Who we are

This website is operated by Suitable Solar. Suitable Solar is a trading name of Converra Group Ltd.

• Websites: suitablesolar.co.uk and suitablesolar.com
• Email: info@suitablesolar.co.uk
• Phone: +44 7809 194301
• Address: Unit A, Testing Road, Essex, SS1 2RY

2. What information we collect

When you use the solar estimate journey, we may collect:

• full name;
• postcode and postcode area;
• whether you own your home;
• approximate annual electricity bill;
• estimated credit profile selected by you;
• roof direction;
• whether you are interested in battery storage;
• phone number and email address;
• your consent to be contacted;
• estimated solar output and savings generated by the website;
• basic technical information needed to operate and protect the website.

3. How we use your information

We use your information to:

• show an indicative solar and battery estimate;
• capture and manage your quote enquiry;
• contact you about solar and battery quote options where you have given consent;
• match your enquiry with a suitable solar installer or quote partner;
• store lead records in Google Sheets and local backup systems;
• prevent spam, duplicate submissions, abuse, or fraudulent enquiries;
• improve the website and lead quality.

4. Lawful bases

We may rely on the following lawful bases under UK GDPR:

• Consent, where you tick the consent box and ask to be contacted.
• Legitimate interests, to operate the website, manage enquiries, prevent abuse, and improve services.
• Legal obligation, where information must be kept or disclosed to comply with the law.

5. Sharing your information

We may share enquiry information with solar installation companies, quote fulfilment partners, website hosting providers, Google Workspace services, backup systems, professional advisers, or authorities where required by law.

We do not sell your personal data as a general marketing list.

6. Data retention

Lead and enquiry records are kept only for as long as reasonably needed for follow-up, record keeping, compliance and dispute handling.

We normally keep lead and enquiry records for up to 24 months, unless a longer period is required for legal, accounting, dispute handling or compliance reasons.

7. Security

We use reasonable technical and organisational measures to protect submitted information. No internet-based system can be guaranteed completely secure, but we work to reduce risk.

8. Your rights

You may have rights to access, correct, erase, restrict, object to processing, request transfer of your data, or withdraw consent. Contact us using the details above to exercise your rights.

9. Complaints

You can complain to the Information Commissioner's Office if you believe your data has been handled incorrectly. Visit ico.org.uk for more information.

10. Updates

This policy was last updated on 11 June 2026.